Terms and Conditions

1. General Information

These Terms and Conditions (“Terms”) govern the use of the website https://nophlex.com and the sale of products through our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our website.

2. Definitions

  • Consumer: A consumer is a natural person who enters into a legal transaction for purposes that are not predominantly related to their commercial or professional activities.
  • Entrepreneur: An entrepreneur is a natural or legal person, or a partnership with legal capacity, acting in the course of their commercial or professional activities when entering into a legal transaction.

3. Conclusion of the Contract

  • The subject of the contract is the sale of goods through our website.
  • When you add a product to your shopping cart and proceed to checkout, you are making an offer to purchase the items in your cart at the listed price.
  • The contract is formed when you click on the “Place Order” button and we confirm your order by email. If you use an immediate payment method (e.g., credit card, digital wallet), the contract will be finalized after the payment process is completed.
  • If you request a quote outside of the online shopping cart system, we will send you a binding offer by email, which you can accept within five (5) business days.

4. Right of Retention and Retention of Title

  • You may exercise a right of retention only if your claims arise from the same contractual relationship.
  • Ownership of the goods remains with us until full payment is received.
  • For entrepreneurs: Ownership of goods remains with us until all outstanding payments under the ongoing business relationship have been fulfilled. Entrepreneurs may resell goods in the ordinary course of business, but we retain the right to collect claims from resale until the full amount is paid.

5. Warranty and Liability

  • For Consumers: You have statutory warranty rights. We recommend inspecting the delivered items immediately for defects or damage and notifying us or the carrier promptly of any issues.
  • For Entrepreneurs: Warranty claims are limited to product descriptions or specifications from the manufacturer, excluding claims based on public statements or advertisements. Warranty is provided through repair or replacement. If defects persist after two attempts to repair, you may request a price reduction or withdraw from the contract. Warranty claims are valid for one year from delivery, excluding claims for damage to life, health, or gross negligence.

6. Payment Terms

  • Prices for products are displayed on the website at the time of purchase.
  • Payments are processed through secure third-party payment gateways. We accept credit cards, debit cards, and other digital payment methods.

7. Delivery and Shipping

  • We ship to U.S. addresses only.
  • Shipping costs are calculated during checkout based on your location and the size of your order.
  • Delivery times are estimates and are subject to change. We are not responsible for delays caused by third-party carriers.

8. Customer Information

Please ensure your contact information, including your email address, is accurate and up-to-date to receive order updates and communications.

9. Age Restrictions

  • You must be at least 18 years old to place an order for products that are not subject to age restrictions.
  • For products that require age verification (e.g., alcohol, tobacco), you confirm that you are of legal age. Failure to provide accurate age information may void the contract, and we reserve the right to cancel such orders.

10. Governing Law and Jurisdiction

  • These Terms are governed by the laws of the United States.
  • For disputes involving consumers, jurisdiction lies with the courts in the consumer’s place of residence.
  • For entrepreneurs, the place of jurisdiction for all disputes arising from this contract is our registered office, unless otherwise legally required.

11. Data Protection

  • We take your privacy seriously. For details on how we handle your personal data, please refer to our Privacy Policy.

12. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and the new Terms will take effect immediately upon publication.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: info@nophlex.com
Website: https://nophlex.com

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